Questions, answered
How does it work?
Pick a template, fill in their name, your photos and your letters in the browser editor, and preview every screen. When it looks right, pay once by UPI. You get a private link and a QR code to send on WhatsApp, Instagram or anywhere else.
How much does it cost?
Each template has one fixed price between ₹20 and ₹49, shown before you start. You pay once per gift. There is no subscription, no hidden fee and no charge to edit later.
How long does it take to make?
Most people finish in 10 to 20 minutes. Your link is ready the moment your payment goes through, so it works even for a last-minute midnight surprise.
Does the person I send it to need an app or an account?
No. The gift opens in any phone or laptop browser, straight from a WhatsApp link or the QR code. They need nothing — no app, no login. You sign in once with Google or an email code (no password) so your gifts are saved to your account.
Is my gift public? Who can see it?
Gift pages are private links. They are not listed anywhere on our site and are not indexed by search engines, so only people you share the link with can open it. For extra privacy, add a 4-digit unlock code.
How long does the gift stay online?
A year from the day you publish it — long enough to come back to on the next birthday or anniversary. You can renew it for another year whenever you like, and we email you 30 and 7 days before it expires. If it isn't renewed, the link shows 'expired', and 30 days later its photos and letters are permanently deleted.
Can I edit the gift after sending it?
Yes. Open it from My gifts to fix a typo, swap a photo or add a new letter. Their link updates instantly, so you never need to send it again.
Do I need an account?
You can browse templates, watch demos and fill in a whole gift without one. When you publish, you sign in with Google or a 6-digit code sent to your email — no password. That keeps every gift you make, and every reply, in one place on any phone or laptop.
How does the 4-digit unlock code work?
If you turn it on, the gift asks for a 4-digit code before anything is shown. Pick something only they would know, like a date that matters to both of you, and give them a hint in your message.
Can I schedule the gift to open at a certain time?
Yes. Set an unlock time, like 12:00 AM on their birthday, and the page stays sealed with a countdown until then. You can send the link early without spoiling anything. In Open When…, you can also lock individual envelopes until a date.
Can they reply to my gift?
Yes. At the end of the gift there is a reply box. Whatever they write comes back to you, and only you can see it.
How many photos can I add?
Up to 12 photos per gift. You can pick them straight from your phone gallery while editing.
How can I pay?
Payments are handled securely by Razorpay. You can pay by any UPI app such as Google Pay, PhonePe or Paytm, or by debit or credit card.
What if something goes wrong? Do you give refunds?
You can preview every screen of your gift before you pay, so you know exactly what you are getting. If something goes wrong on our side, for example your payment was taken but the gift was not published, write to us and we will fix it or refund you.
Can I make one for a friend, sibling or my parents?
Of course. There are templates for birthdays, Rakhi, long-distance love and more, and the words are all yours, so the same gift works for a partner, a best friend, a brother in hostel or Mummy-Papa.